Patient reviews

“It only confirmed that a diagnosis can't be made online without seeing a doctor. The technology isn't there yet.”

“Len sa potvrdilo, že bez návštevy lekára sa nedá online stanoviť diagnóza. Ešte tak ďaleko nie je technológia.” (originally in Slovak)

“I didn't learn anything. And I still have to see a doctor.”

“Nič som sa nedozvedela. A lekára musím navštíviť.” (originally in Slovak)

“No appointment, no need to go anywhere. I suggest allowing at least one follow-up question.”

“Nem kell időpont, nem kell sehova elmenni. Javaslom, hogy legalább egyszer lehessen visszakérdezni.” (originally in Hungarian)

“The app assessed my condition, but I didn't learn anything I didn't already know. My expectations were higher – I also expected a treatment recommendation.”

“Aplikácia stav vyhodnotila, nedozvedela som sa však nič, čo by som nevedela predtým. Moje očakávania boli väčšie, čakala som aj odporučenie na nejakú liečbu.” (originally in Slovak)

“Essentially I was told to see a dermatologist anyway – but that's exactly why I wrote here, because there's a shortage of them in my town.”

“V podstate som dostala odpoveď, že mám aj tak navštíviť kožného lekára, pritom pre to som písala sem, lebo v mojom meste ich je nedostatok.” (originally in Slovak)

“In my case the diagnosis was relatively simple; I appreciate that everything happened online, comfortably… I'll gladly use it again.”

“V mojom prípade relatívne jednoduchá diagnostika, oceňujem, že všetko prebehlo online, pohodlne… rada využijem aj nabudúce.” (originally in Slovak)

“If there's an answer within 24 hours, why isn't there a prescription within 24 hours? … The care is incomplete and the 24-hour promise is misleading.”

“Ha van 24 órán belül válasz, miért nincs recept 24 órán belül? … Így hiányos az ellátás és megtévesztő a 24 órás válaszadás ígérete.” (originally in Hungarian)

“It's simple, from home, without time pressure from work. Not everyone trusts it, though. Incredibly fast answer, and on a Sunday. Thanks!”

“Je to jednoduché z pohodlia domova, bez časovej tiesne kvôli práci. Nie však tomu všetci veria. Neuveriteľná rýchlosť odpovede, a v nedeľu. Vďaka!” (originally in Slovak)

“Over the weekend, in under 24 hours, I had my result without waiting in a surgery, all from home. A great service that saves time and money.”

“Cez víkend, ani nie za 24 hodín, som mala výsledok bez čakania v ambulancii a všetko z pohodlia domova. Super služba, ktorá šetrí čas a peniaze.” (originally in Slovak)

“The best part of the service is that you don't have to get dressed, travel, sit in a waiting room and then travel home again.”

“Legjobb része a szolgáltatásnak, hogy nem kell felöltözni, elmenni és egy váróban időt tölteni, majd újra utazni haza.” (originally in Hungarian)

“I understand it's hard to diagnose from a single photo, but I don't agree with it. I think I was given the wrong diagnosis.”

“Rozumiem, že z jednej fotografie je ťažké určiť diagnózu, ale nestotožňujem sa s ňou. Myslím, že mi bola určená zlá diagnóza.” (originally in Slovak)

“I really appreciate this kind of examination – no booking, no travelling, no waiting for a free appointment. I trust the assessment.”

“Úplne oceňujem možnosť práve tohto vyšetrenia bez potreby objednávania sa, cestovania a vyčkávania na termíny u lekára. Dôverujem vyhodnoteniu.” (originally in Slovak)

“I understand it's harder to diagnose remotely, but the result didn't satisfy me. I expected more effective prescription medication.”

“Chápem, že na diaľku sa určuje diagnóza ťažšie, ale výsledok ma neuspokojil. Očakávala som účinnejšie lieky na predpis.” (originally in Slovak)

“I paid for a service… and practically the only answer we got to our problem was to travel up from the countryside to Budapest.”

“Fizettem egy szolgáltatásért… Erre gyakorlatilag annyi választ kaptunk a problémánkra, hogy utazzunk fel vidékről Budapestre.” (originally in Hungarian)

“There's a mole on the left and on the right in the photo, and the answer doesn't make clear which one it refers to.”

“Na obrázku je znamienko naľavo aj napravo a z odpovede nie je jasné, ktorého znamienka sa týka.” (originally in Slovak)

“An excellent service, fast results, especially when there's no way to see a doctor. Thank you.”

“Výborná služba, rýchlosť výsledkov, najmä v situácii, keď nie je možnosť navštíviť lekára. Ďakujem.” (originally in Slovak)

“I expected an e-prescription. Instead I was advised to buy an over-the-counter cream, which didn't help me at all.”

“Čakala som e-recept. Dostala som odporúčanie na zakúpenie voľnopredajného krému, ktorý mi vôbec nepomohol.” (originally in Slovak)